Terms and Conditions
Prices
All prices quoted in price lists and on the website are subject to change without notice. Prices, when quoted on our website are Recommended Retail Prices (RRP). Orders to EU member countries (except UK) will be subject to VAT unless a valid VAT number is provided. Orders to countries other than EU member states may be subject to VAT and the VAT may redeemable to the customer with proof of export.
Confirmation and Cancellation of Orders
All orders must be in writing otherwise Index Marine Ltd will not be responsible for errors. Cancellation of orders must be made in writing and must be received 5 days before due date.
Description of Goods
Description of goods in the Index Marine Ltd catalogue, data sheets and on the website is given in good faith but changes can occur from manufacturers without notice. Care will be taken to update this information as soon as practicable.
Delays
Index Marine Ltd shall not be liable for late deliveries due to lead times from manufacturers.
Certificate of Conformity
Certificate of conformity, if required, must be requested when order is placed.
Shortages
Shortages must be notified within 5 working days. No claim for shortages will be accepted after this cutoff time.
Payment Terms
1. Payment with order
2. For trade customers with account facilities, payment is due on the 28th day following month of supply.
Payment must not be withheld unless express agreement is given in writing by a director of Index Marine Ltd.
Overdue Accounts
Index Marine Ltd reserve the right to charge interest at 6% over bank base rate on overdue accounts.
Retention of Title
The goods remain the sole and absolute property of Index Marine Ltd and Index Marine Ltd will retain full title of ownership of all goods supplied by them until payments for the goods have been received and cleared in full. The purchaser may not transfer the goods to another party or incorporate the goods into another manufactured product unless:
1. Express permission has been given in writing by a director of Index Marine Ltd, or
2. Purchaser acts as our agent, on condition they act as trustee, and be responsible and accountable for all monies outstanding.
Warranty
All goods are subject to the manufacturer's warranty terms. Suitability is the responsibility of the purchaser. Index Marine Ltd will not be responsible for any work on goods supplied unless express permission has been given in writing by a director of Index Marine Ltd.
Returns
Index Marine Ltd will only accept returns if agreed in advance and accompanied by proof of purchase. Returns will be subject to a 15% handling charge.
Carriage
All goods are sent out by post or carrier service and carriage is chargeable. Please see price list for current minimum and maximum carriage charges. It is the purchaser's responsibility to inform the carrier and sender in writing of any damage in transit, retaining contents and packaging for possible inspection.